Although NOT related to this web site, please feel free to contact Accountability Scotland, who are campaigning for better Administrtative Justice in Scotland, especially concentrating on the service provided by the Scottish Public Services Ombudsman.
You can do this by going to their contact page at http://accountabilityscotland.org.uk/index.php/about-us.
Please note that Accountability Scotland cannot assist with specific cases, they do have some generic information, and can certainly put you in touch with some of their members who have or have had similar problems - once you have become a member.
Water Charges in Scotland
PLEASE make sure you have ploughed your way through all the articles on Water Charges.
This web site recommends that you steer clear of the Scottish Public Services Ombudsman - as you are unlikely to get a safe judgement, and if you get an erroneous one, it could cost as much as a quarter of a million pounds and several years in the courts to reverse it !