These emails etc relate to a Business Center in Scotland, where without any request, Scottish Water Business Stream who are in law the default collector of revenue for Scottish Water assigned some [how many is unknown] tenants to Clear Business | Water.
The following communications illustrate the bullying attitude demonstrated by the Debt Collection department in England. Also included is an exchange with a so called ethical investor.
Read more: Water Charges - Emails with Clear Business [Water] et al
These emails date back a while. They illustrate the fact that Scottish Water want to be seen to be listening, but in fact this just a "PR" extercise, and in real life they could not care a damn about the laws of Scotland, and will proceed with the consent and or assistance of the Water Commissioner for Scotland, the Scottish Administration, and indeed the responsible Minister.
Read more: Water Charges - Emails with Scottish Water's Revenue Protection Department
This is just for the record.
It demonstrates the problem of getting a simple answer to a simple question. It is what most Whistleblowers complain of - that their complaint, or whatever, is not treated with the respect with which it is raised, and "evasion" appears to be the game which is played by the civil [is that currently the right word] servant when dealing with the general public.
Read more: Water Charges - Emails with the Water Industry Team, Scottish Government
This is just for the record.
It demonstrates that Scottish Water Business Stream appear to leave their debt collectors in ignorance of the facts. It further demonstrates that certain [in fact most] debt collectors do NOT validate that a debt is due before wasting their time, that of the person or organisation being pursued, and finally of the courts.
Reference should be made to the Sheriff Principal Mhairi M Stephen QC's Note No 9 in the Chataroo case which reads "As a preface to his submissions the Dean of Faculty pointed out that this was but one of a not insignificant number of debt recovery cases raised by the pursuers in this court."
Scottish Water Business Steam LOST.
Read more: Water Charges - Emails with Debt Collector - Brodies
This is simply a list of people from one of the following:
- Scottish State Companies:
- Scottish Water, and
- Scottish Water Business Stream, and
- Subcontractors such as Debt Collectors et al.
- Other Revenue Collectors,
- The Scottish Government [Administration],
- The Scottish Parliament [MSP's],
- Water Industry Commission for Scotland
some of whom have been asked the following simple question, and have failed to give a simple straight forward and honest reply.
Read more: Water Charges - Unaccountable Behaviour in Responding
This article relates to the unreasonable behaviour of Scottish Water [SW], its subsidiary Scottish Water Business Stream [SWBS], and debt collection agencies and the like appointed by SWBS.
Whether the charges raised are actually raised in accordance with the provisions of the Water Services etc. (Scotland) Act 2005 is covered in the article "Water Charges - The Law Explained" is immaterial - in the case of charges for properties which are NOT eligible properties in terms iof Section 27, there are a number of points to be made - especially when Scotland is in recession or hovering on the brink of it - and these include:
Read more: Water Charges - Unreasonable Behaviour in Debt Collection
The following is a record of of an ongoing email exchange between the following parties:
- The occupier of a premises without either a Water or a Sewerage Connection running a small business.
- The Constituency Assistant to the MSP for the area, Nicola Surgeon.
- Scottish Water Business Stream
Comments are in red. Emails are in REVERSE date order, i.e. the newest are first.
Noted that responses just seem to stop when Scottish Water Business Stream do not gain acceptance of their [erroneous] point of view.
Read more: Water Charges - Emails with an MSP's Office et al
Overview
During the research which included communicating with the Scottish Government Water Industry Team, we received two letters:
- One from Jon Rathjen, Team Leader Water Industry Team, Ref: 2016/0023048, Dated: 21 July 2016
- The other from Bob Irvine, Deputy Director Water Industry Division, Ref: 2016/0028722, Dated: 29 September 2016
Both are reviewed below, and not only conflict with each other, but also with the remits of the SPSO and the Water Industry Commission for Scotland.